Delivery Policy

At WoodSoft, we understand the importance of timely and reliable delivery when it comes to furniture purchases. Our delivery policy is crafted to ensure a smooth and efficient delivery process for our customers.
  • Shipping Methods: We offer various shipping options to accommodate different delivery needs and preferences. These may include standard shipping, white glove delivery, and curbside delivery, depending on the size and weight of the furniture.
  • Processing Time: Once your order is placed, our team works diligently to process and prepare your furniture for shipment. Most orders are processed within 1-3 business days, excluding weekends and holidays.
  • Estimated Delivery Time: The estimated delivery time for your order depends on your location, chosen shipping method, and any unforeseen circumstances such as weather delays or transportation issues. You will receive a tracking number via email once your order has been shipped, allowing you to track its progress.
  • Delivery Notifications: We strive to keep you informed about the status of your delivery every step of the way. You will receive email notifications regarding order confirmation, shipment tracking, and delivery scheduling.
  • Delivery Notifications: We strive to keep you informed about the status of your order every step of the way. You will receive email notifications regarding order confirmation, shipment tracking, and delivery confirmation.
  • Delivery Conditions: For larger furniture items, such as sofas or dining tables, our delivery team will coordinate with you to schedule a delivery time that is convenient for you. Please ensure that someone is available to receive and inspect the furniture upon delivery to prevent any issues or delays.
  • Delivery Fees: Delivery fees may vary depending on the size, weight, and delivery location of the furniture. You will be provided with an estimated delivery cost during the checkout process, and any applicable fees will be clearly outlined before you finalize your purchase.
WoodSoft is committed to providing exceptional customer service and ensuring a seamless delivery experience for all our customers. If you have any questions or concerns regarding our delivery policy, please don't hesitate to contact our customer support team for assistance.